Terms of service
Terms of Service
By visiting the Rotorcrow website, using our services, or placing an order with us, you agree to these Terms of Service.
These terms are intended to explain the conditions that apply when you access our website, purchase our products, or interact with Rotorcrow.
1. Who We Are
Rotorcrow is an online watch brand focused on automotive-inspired timepieces designed for people who are passionate about machines, performance, and mechanical design.
We sell our products online to customers worldwide.
2. Products
We make every reasonable effort to describe and display Rotorcrow products as accurately as possible.
However, colors, finishes, proportions, materials, and other visual details may appear slightly different depending on your screen, device, lighting conditions, or production variations.
Product specifications and features are provided on the applicable product page.
We reserve the right to modify, discontinue, or update products, specifications, availability, and pricing at any time without prior notice.
Changes to pricing will not affect an order that has already been successfully placed and confirmed.
3. Pricing
Product prices are displayed on our website in the currency selected or displayed for your location.
Prices may change from time to time due to promotions, market conditions, currency adjustments, or other business considerations.
Any applicable shipping costs, taxes, customs duties, or other charges will be handled according to the information provided at checkout and our applicable policies.
4. Ordering
When you place an order with Rotorcrow, you are making an offer to purchase the products included in that order.
An order is considered accepted once your payment has been successfully processed and your order has been confirmed.
After placing an order, you should receive an order confirmation using the contact information provided during checkout.
Rotorcrow reserves the right to refuse, cancel, or review an order when necessary, including in cases involving:
- Suspected fraud or unauthorized transactions;
- Incorrect pricing or product information;
- Product availability issues;
- Payment problems;
- Violation of these Terms of Service.
If an order is canceled after payment has been successfully processed, any applicable refund will be handled according to the circumstances of the order and our Refund Policy.
5. Payment
Rotorcrow accepts the payment methods displayed during checkout.
Payments are processed through third-party payment providers.
Rotorcrow does not directly store your complete credit or debit card information.
By submitting payment information, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.
6. Shipping & Returns
Shipping, delivery, tracking, customs, and related matters are governed by our Shipping Policy.
Returns, refunds, cancellations, damaged products, and related matters are governed by our Refund Policy.
By placing an order, you acknowledge and agree to the conditions described in those policies.
7. Warranty
Rotorcrow products may be covered by the warranty terms stated on the applicable product page or warranty information provided with your purchase.
Unless otherwise stated, warranty coverage is intended for eligible manufacturing defects and does not cover normal wear and tear, accidental damage, misuse, improper care, unauthorized modifications, or damage resulting from use outside the product's intended conditions.
If you believe your Rotorcrow product has a manufacturing defect, contact:
Please include your order number, a description of the issue, and clear photos or videos when applicable.
8. Intellectual Property
Unless otherwise stated, the content available through Rotorcrow, including text, photographs, product images, graphics, logos, branding, videos, designs, website elements, and other original materials, is owned by Rotorcrow or used with appropriate permission.
Such content may be protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, copy, distribute, modify, sell, publish, commercially exploit, or otherwise use Rotorcrow content without prior written permission where such permission is legally required.
9. User Content
You may choose to submit reviews, photographs, videos, comments, feedback, or other content relating to Rotorcrow or our products.
By voluntarily submitting this content to Rotorcrow, you confirm that you have the right to share it.
You also grant Rotorcrow a non-exclusive right to use, display, reproduce, and share submitted content for purposes related to our business and marketing, subject to applicable law.
Where appropriate, credit may be provided to the original creator.
10. Acceptable Use
You agree not to use the Rotorcrow website or services for unlawful, fraudulent, abusive, or unauthorized purposes.
You must not attempt to:
- Interfere with the security or operation of our website;
- Access systems or information without authorization;
- Transmit malicious code, viruses, or harmful software;
- Use our website to commit fraud or unlawful activity;
- Misuse Rotorcrow intellectual property or content.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Rotorcrow will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, services, or products.
Where permitted by applicable law, Rotorcrow's maximum liability relating to a purchased product will not exceed the amount paid for that product.
Nothing in these Terms of Service is intended to exclude or limit rights or liabilities that cannot legally be excluded or limited under applicable law.
12. Accuracy of Information
We make reasonable efforts to ensure that information displayed on the Rotorcrow website is accurate and current.
However, our website may occasionally contain typographical errors, inaccuracies, omissions, or outdated information relating to product descriptions, pricing, availability, promotions, or other content.
Rotorcrow reserves the right to correct errors, inaccuracies, or omissions and update information when necessary.
13. Third-Party Services
Certain parts of our website or services may rely on third-party providers, including payment processors, shipping providers, analytics services, and e-commerce technology providers.
Your interaction with third-party services may also be subject to their own terms and privacy policies.
Rotorcrow is not responsible for third-party websites or services that we do not own or control.
14. Governing Law
These Terms of Service will be governed by the laws applicable to the legal entity operating Rotorcrow, without limiting any mandatory consumer rights that may apply based on the customer's jurisdiction.
Any dispute arising from these terms, our website, or our services will be handled in accordance with applicable law and the competent jurisdiction governing the operating entity.
15. Changes to These Terms
Rotorcrow may update these Terms of Service from time to time to reflect changes to our business, products, services, policies, or legal requirements.
The version of these Terms of Service available on the website at the time your order is placed will apply to that order, unless applicable law requires otherwise.
We encourage you to review these terms periodically.
16. Contact
If you have questions about these Terms of Service, your order, or Rotorcrow's policies, contact:
ROTORCROW
MACHINES NEVER STAND STILL.